Last Updated: June 19th, 2024
At Clonleaf Limited, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains in detail how we collect, use, disclose, and protect your information. Please read it carefully to understand your rights and our practices regarding your data.
1. Information We Collect
We collect information from you to provide and improve our services effectively. This data helps us deliver a seamless experience while ensuring compliance with legal and regulatory requirements.
1.1 Personal Information
When you register for our services, interact with our platform, or make purchases, we may collect:
- Your full name, email address, phone number, and physical address
- Payment information, such as credit or debit card details
- Any identity verification documents you provide
1.2 Technical Information
We gather technical data to optimize your experience, including:
- Your IP address and device information (e.g., browser type, operating system)
- The referring website or search query that led you to our platform
1.3 Usage Data
To improve our platform’s functionality and understand user behavior, we collect data such as:
- The pages you visit, time spent on each page, and your click patterns
- Your preferences and interactions with our tools and features
1.4 Cookies and Tracking Technologies
We use cookies, beacons, and other technologies to collect additional data and enhance user experience. For more information, see Section 7: Cookies and Tracking Technologies.
2. How We Use Your Information
The information we collect is essential for the effective operation of our platform and the delivery of our services. We may use your data for the following purposes:
2.1 Service Delivery
We utilize your information to:
- Set up and manage your account
- Process payments and provide billing details
- Offer customer support and troubleshoot issues
2.2 Platform Enhancement
We analyze user behavior to improve our services and conduct surveys to gather feedback and refine our offerings.
2.3 Communication
We may contact you to:
- Share important updates, such as changes to our terms or privacy policy
- Send marketing materials, promotional offers, and newsletters, where permitted by law
2.4 Legal and Security Compliance
Your information may also be used to protect our platform from fraudulent activities and comply with legal and regulatory requirements.
3. How We Share Your Information
We will only share your data under specific circumstances:
3.1 Service Providers
We work with trusted third-party providers to enhance our platform, including payment processors and IT services.
3.2 Legal Requirements
We may disclose your data to legal authorities to comply with laws or court orders.
3.3 Business Transfers
In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.
3.4 With Your Consent
We will only share your data with third parties when you provide explicit consent.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: support@clonleaf.com